This website collect customer feedback-rating for your business-service and shows detailed view of feedback with analytical parameters. You can also see customer list with repeat rate, total count and AI categorized feedback comments list, which will help you to understand your business growth. You have to just create account, set rating parameters and collect customer feedback using Get feedback page, QR code or Sharing a Link with customers.
Just register on this website and set rating parameter like Quality, Price and Service and save it. Now go to Get Feedback page and ask customer to provide rating and comment about the your service/product. And You can see overall average rating on dashboard.
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You can cancel your subscription any time so that future subscription payment did not get charge. Go to setting -> my susbcription, click on cancel , thats it. For any query you can mail us at support@customerfeedrate.in
For Cancellation and Refund Policy , please click here
The 5-point scale typically represents the following:
* 1 - Very Dissatisfied
* 2 - Dissatisfied
* 3 - Neutral
* 4 - Satisfied
* 5 - Very Satisfied
The 5-star rating system works similarly, with each star representing a level of satisfaction:
★ - Very Dissatisfied
★★ - Dissatisfied
★★★ - Neutral
★★★★ - Satisfied
★★★★★ - Very Satisfied
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Depending on the app's features, some customization of the rating scales might be possible. Please contact our support team to discuss specific needs.
Customer Feed Rate automatically calculates average ratings and provides clear visualizations of customer feedback data. This allows you to easily see overall satisfaction levels, identify trends, and compare performance over time.
Customer Feed Rate offers various reporting features (depending on the app’s features) to help you understand customer feedback. These might include overall satisfaction scores, feedback trends, and detailed reports segmented by different criteria, comments list with good, bad and worst percentile, customer list with visits and repeat rate. Contact us for more details.
Visit our website (https://customerfeedrate.com/) or contact our sales team to learn more about pricing plans and how to get started. We offer demos and trials to help you experience the benefits of Customer Feed Rate.
We take data security very seriously. All data collected by Customer Feed Rate is stored securely and protected using industry-standard security measures. We comply with all applicable data privacy regulations.
Businesses of all sizes, especially those focused on customer satisfaction and service improvement, can benefit. Restaurants, real estate agencies, hospitals, FMCG companies, and other service-oriented businesses will find it particularly useful.
Customer Feed Rate is versatile and can be adapted to various industries. While it's particularly well-suited for restaurants, real estate, hospitals, and FMCG companies, any business that values customer feedback can benefit.s
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Using rating collector option you can create multiple manager account to collect customer feedback. Go to the menu and fill detail and provide login detail to your manager and tell them to login here.
On dahboard.
On dashboard there is Total comments row in last , click on View button to see list of comments with good, average and wrost percentage.
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There is menu customer list, you can see customer list with repeat rate, visits count, name and mobile.
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You can use this app to collect feedback for your gym against parameter like Training, Equipment, Fees and Hygiene.